If you want to be heard, you need to know how to listen.
Communication isn’t all about what you say. It’s about what you hear, how you react to it, and respond. In short: it’s about how you listen. And despite the fact that leaders typically spend upwards of eighty percent of their day listening, only two percent of them have ever had training in how to listen effectively.
At a time when we are more technologically linked than ever, our conversations have never been more fractured and disconnected―because most don’t know how to truly listen.
The result? You constantly fight to be “heard” over all the noise and distraction. You feel frustrated, confused, and ignored and feel like no one is paying attention to you. You are tired of repeating yourself over and over again. At work and home, conversations leave you feeling drained.
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